E-commerce & Retail • Kenya
Online Stores Built to Sell, Not Just to Look Pretty
Stop renting space on Jumia. Own your store, your brand, and your customer data. We build Shopify-grade stores tailored to Kenya.
- Jumia takes a huge cut on every sale
- Cart abandonment over 70%
- Cash-on-delivery losses from fake orders
- No retargeting infrastructure
- Custom-branded e-commerce site
- M-Pesa STK push checkout
- Card and PayPal options
- Abandoned cart recovery via WhatsApp
- Inventory + order management
Features your industry needs
- Product reviews
- Wishlist & favorites
- Coupon codes
- Pickup point selection
- WhatsApp order confirmation
Business benefits
- Keep 100% of your margin
- Own your customer database
- Run promotions whenever you want
Market context
Kenya's e-commerce & retail sector is increasingly digital. Buyers expect mobile-first, fast, trustworthy experiences with WhatsApp and M-Pesa baked in. Generic templates leave money on the table — purpose-built sites win.
78%
Mobile traffic share
<5 min
Avg lead response time we set up
2–4x
Lift in qualified inquiries
How your customers buy
- 1
Discover
E-commerce & Retail customers in Kenya start on Google or social media when researching options.
- 2
Compare
They check 3–5 competitors, scanning for trust signals: reviews, photos, prices, response time.
- 3
Inquire
They reach out via WhatsApp or a contact form — usually from mobile, often outside business hours.
- 4
Decide
Speed of reply, clarity of pricing, and online reputation determine who gets the business.
Conversion strategy
Product pages emphasize trust signals (reviews, return policy, M-Pesa logo). Exit-intent popup offers a discount on WhatsApp signup.
Related services
Our approach for e-commerce & retail brands
Built to convert from day one — not just to look pretty
Every e-commerce & retail project we deliver pairs a clean, mobile-first build with WhatsApp lead capture, M-Pesa where it makes sense, on-page SEO, and analytics so you can see what's working. The goal is simple: a website that earns its keep month after month.
Frequently asked questions
- How fast can you launch a e-commerce & retail site?
- Most projects launch in 2–4 weeks depending on content and integrations.
- Do you integrate M-Pesa?
- Yes — STK push, paybill, and till number flows are all supported where relevant.
- Will I be able to update content myself?
- Yes. We hand over a clean admin dashboard and short training so you stay in control.
- Do you offer SEO too?
- Every site ships SEO-ready. We also offer ongoing SEO and content packages.
Ready to grow your business online?
Send us a quick WhatsApp message. We reply with a fixed quote within 24 hours.