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How to Hire Website Developers in Kenya: A 10-Point Checklist

Newtrum Team··7 min read

Why this checklist saves you money

Many Kenyan businesses lose KES 50,000+ hiring the wrong developer. This checklist helps you vet website developers in Kenya like a pro — before you pay a deposit.

The 10-point vetting framework

1. Portfolio: Live sites only

Ask for 3 live URLs. Test each on your phone. If any take >4 seconds to load on 4G, cross them off.

2. M-Pesa experience

"Have you integrated Daraja STK Push?" If they hesitate or say "we can figure it out," keep looking. Real web developers in Kenya have done this before.

3. SEO deliverables

Get in writing: they'll provide schema markup, sitemap.xml, robots.txt, and Google Search Console setup on launch.

4. Mobile-first proof

Ask: "Do you design for mobile first or just make desktop sites responsive?" The answer matters for Kenyan users.

5. Post-launch support

What happens when your site breaks at 8pm? Get SLA terms in writing: response time, fix windows, emergency contact.

6. Admin access guarantee

You own your site. Ensure the contract states you get full admin credentials on final payment.

7. Transparent pricing

Avoid "we'll quote after discovery" without a cap. Reputable agencies provide fixed quotes after a 30-minute brief. See our pricing structure as a benchmark.

8. Local references

Ask for 2 past Kenyan clients you can WhatsApp directly. Real results beat testimonials.

9. Contract clarity

Scope, timeline, payment schedule, and ownership terms must be in writing. No verbal agreements.

10. WhatsApp-first communication

If they prefer email for urgent issues, they don't understand Kenyan business rhythm. Your web design agency in Kenya should meet you where you are.

Red flags that mean "walk away"

  • Using nulled/premium themes without license
  • Refusing to sign a simple scope document
  • Asking for 100% upfront payment
  • No portfolio of Kenyan business sites

Need a shortcut?

We've helped 100+ Kenyan businesses hire the right developer — sometimes that's us, sometimes we refer out. Message us on WhatsApp for a free 15-minute vetting consult.

Ready to grow your business online?

Send us a quick WhatsApp message. We reply with a fixed quote within 24 hours.